Refund Policy

Last updated: October 13, 2026

You should only pay for software that works for you. That's why AitJaz comes with a 7-day free trial and a built-in compatibility check, and if you change your mind after buying, we'll refund you.

Terms

• Full refund within 14 days of purchase, no questions asked.
• The refund goes back to the original payment method.
• After a refund your license key is revoked and can no longer be used.
• If the App doesn't work on your computer because of a bug on our side that we can't fix, we'll refund you even after 14 days.

How to request a refund

1. Message us on WhatsApp +7 705 791 0303 or email info@aitjaz.com.
2. Include the email address your key was sent to and the purchase date or order number.
3. We reply within 2 business days. Funds usually arrive within 1–10 business days, depending on your bank or payment provider.

Seller: sole proprietor “Lotus Group”, Nurbek Rakhmetov, BIN 810707300974, Atyrau, Kazakhstan. Full terms: Terms of Service.